Terms of service
Effective September 27, 2026 · G & M Enterprises LLC
These terms govern use of the Card Room Pro website, web app and iPad app by card rooms and their staff. A card room’s subscription is also governed by its order form and data processing agreement; where they differ from these terms, the order form controls.
Accepting these terms
By signing in to Card Room Pro, pairing a kiosk, or using this website you agree to these terms on your own behalf and, if you act for a card room, on its behalf. If you do not agree, do not use the service.
The service
Card Room Pro is software for managing a card room floor: seating, waitlists, player registration, loyalty, tournaments, kiosk displays, tournament clocks and related reporting. It is a management tool. It does not accept wagers, hold player funds or offer any form of gambling.
Accounts and access
Staff accounts are created by the card room’s Room Admin. You must keep your credentials to yourself and tell your Room Admin at once if you think they have been used by someone else. You are responsible for what is done under your account until you do. Kiosk devices are paired by a Room Admin and must be kept physically secure by the room.
The card room’s responsibilities
The card room is responsible for holding the licences its jurisdiction requires, for complying with the rules that apply to it, for the accuracy of the data it enters, for giving its players any notices the law requires, and for the conduct of its staff on the service. Card Room Pro provides tools that help with compliance; it does not make the room compliant on its own.
Acceptable use
Do not use the service to break the law or a licence condition. Do not try to reach another room’s data, bypass permissions, unmask information your role does not allow, or interfere with the service. Do not copy, resell or reverse engineer the software. We may suspend an account or device that breaches these rules and will tell the Room Admin when we do.
Fees
Subscription fees, table counts and billing terms are set out in the card room’s order form. Fees are payable in advance and are not refundable except as the order form says. We may change fees at renewal with at least 60 days’ notice.
Data
The card room owns the data it enters. Card Room Pro processes it only to provide the service, under the data processing agreement and our privacy policy. On termination the room may export its data for 30 days, after which we delete it, subject to any retention the room’s regulator requires and to backups that expire on their normal schedule.
Intellectual property
Card Room Pro, its software, designs and marks belong to G & M Enterprises LLC or its licensors. The card room receives a non-exclusive, non-transferable right to use the service for its own operations during the subscription. Feedback you give us may be used without obligation.
Availability and support
We aim to keep the service available at all times and will give notice of planned maintenance. Support is by email and, on plans that include it, by phone. Service levels, if any, are in the order form.
Warranties and disclaimers
We warrant that the service will perform materially as described. Otherwise the service is provided as is, without other warranties, express or implied, including fitness for a particular purpose. We do not warrant that the service will be uninterrupted or error-free, or that it satisfies any particular regulatory requirement.
Limitation of liability
To the extent the law allows, neither party is liable to the other for indirect, consequential or punitive damages, or for lost profits or revenue. Our total liability arising out of the service in any twelve-month period is limited to the fees the card room paid us in that period. These limits do not apply to a party’s breach of confidentiality, misuse of the other’s intellectual property, or liability that cannot be limited by law.
Term and termination
The subscription runs for the term in the order form and renews unless either party gives notice as set out there. Either party may terminate for a material breach that is not cured within 30 days of written notice. On termination access ends and the data provisions above apply.
Governing law
These terms are governed by the laws of the State of California, without regard to its conflict of law rules. Disputes will be heard in the state or federal courts located in California, and both parties consent to that jurisdiction.
Changes to these terms
We may update these terms. We will post the new version here with a new effective date and, for material changes, notify each Room Admin at least 30 days in advance. Continued use after that date is acceptance of the new terms.
Contact
G & M Enterprises LLC, operator of Card Room Pro. [email protected].