Players & loyalty

Know every player in the room.

Search members by name, member number or phone. The player card shows tier, available and lifetime points, contact details and recent sessions, and lets staff add the player to a waitlist or adjust points from the same screen.

Players & loyalty
  1. Registration with checks

    New players are registered with age verification and ID capture. Underage or incomplete registrations are rejected at entry.

  2. Loyalty the room configures

    Accrual per hour, tier thresholds, comps and redemptions are set by the room. Every adjustment carries a reason and a staff name.

  3. Masked by role

    Government ID is masked by default. Only staff whose role allows it can unmask, and each unmasking is written to the audit log.

  4. Status enforced at the seat

    Bans and self-exclusions are permission-gated to set and are enforced when seating, not only shown on the profile.

Player search

Find anyone in seconds.

The member list shows tier, points, status and last visit. Type part of a name, a member number or a phone number to filter.

Bring us your busiest Friday.

Forty-five minutes, your table mix and your list. We'll run it live and show you what the audit record looks like afterwards.